Bring accuracy to every client file. We’re looking for a reliable, detail-oriented Bookkeeping and Administration Assistant who can keep financial records clean, workflows moving, and client support running smoothly for an Australian bookkeeping practice. If you’re confident in Xero and Dext, enjoy structured processes, and know when to raise issues before they become problems, this role is built for you.

Work Setup: Full-time onsite during probationary period, and will be switching to a hybrid setup upon regularization.

Role Overview

As our Bookkeeping and Administration Assistant, you’ll support day-to-day bookkeeping and practice administration across multiple client files. You’ll process transactions, manage workflows, reconcile accounts, keep records accurate, and help the director and team stay organized with timely follow-ups, documentation, and task tracking.

Key Responsibilities

· Keep Xero Clean: Process and code transactions accurately across multiple client files, ensuring records stay up to date and aligned with internal workflows.

· Manage Dext Workflows: Handle bill and receipt capture, coding, and approval workflows so client documentation is complete and easy to review.

· Reconcile with Care: Complete bank and credit card reconciliations, identifying discrepancies, missing information, or unusual transactions early.

· Support AP and AR: Assist with accounts payable and accounts receivable tasks, including invoice follow-ups and routine client communication.

· Prepare for Month-End: Support month-end close activities and prepare basic reports for review by the director or senior team members.

· Track the Work: Manage job workflows and task tracking in Xero Practice Manager, keeping priorities visible and deadlines on track.

· Support the Inbox: Monitor shared inboxes, respond to routine client queries professionally, and chase missing receipts, documents, or information.

· Keep the Practice Organised: Prepare documents for BAS lodgements and client meetings, maintain files and checklists in Google Workspace, update schedules and calendars, and provide general administrative support as needed.

Skills & Experience

· Minimum 2 years’ hands-on experience using Xero and Dext in a bookkeeping or accounting practice environment.

· Solid understanding of core bookkeeping principles, including coding, reconciliations, accounts payable, and accounts receivable.

· Working knowledge of Xero Practice Manager, or the ability to learn quickly if experience is with a similar workflow tool.

· Confident with Google Workspace, including Gmail, Docs, Sheets, Drive, and Calendar.

· Comfortable using Microsoft Office, including Outlook, Excel, and Word.

· Strong written English for clear, professional client and team communication.

· Able to manage multiple clients, competing priorities, and recurring deadlines without losing accuracy.

Personal Attributes

· Reliable and Consistent: Shows up, meets deadlines, and communicates early if something may be delayed.

· Clear Communicator: Raises questions or concerns instead of guessing and keeps communication professional and easy to follow.

· Detail-Driven: Cares about accuracy, checks work carefully and understands the impact small errors can have on client outcomes.

· Proactive Problem-Spotter: Flags issues, suggests improvements, and follows through without needing constant direction.

· Trustworthy with Client Information: Handles sensitive financial and client data with professionalism and discretion.

· Process-Focused but Practical: Follows documented workflows while knowing when to escalate something that needs review.

What’s in It for You

• Flexibility that Fits: Hybrid options across Makati and Pampanga, on day shifts aligned with our Australian clients.

• Workspaces that Work: Modern offices built for focus, collaboration, and real productivity.

• Coffee and Good Company: Barista coffee on demand and a café bar to unwind after work.

• Meals on Us: Complimentary meals once a week on your on-site day.

• Covered from Day One: Health coverage with free dependent coverage, so you're looked after from the start.

• Compensation You Can See: Transparent salary packages with direct client involvement.

• Room to Grow: Ongoing training and real opportunities to step into bigger roles.

• An Award-Winning Home: Join a team ranked 8th Best Workplace in the Philippines and recognised among Fortune Best Workplaces in Southeast Asia.

• People Who Have Your Back: Work alongside reliable, easy-going people who care about doing great work.

• A Global Stage: Work directly with international clients and see how teams scale worldwide.

About Us
At hammerjack, we connect skilled professionals in the Philippines with growing businesses across Australia and beyond—building teams that work as true extensions of our clients. We're proud to be named among the Fortune 100 Best Workplaces in Southeast Asia and ranked the 8th Best Workplace in the Philippines.

Our Impact
Our people aren't outsourced—they're embedded. With aligned tools, shared goals, and real accountability, they deliver at the same standard and pace as onshore teams while building long-term careers they're proud of, across accounting, tech, admin, and marketing.