Build better documents, smarter workflows, and smoother client experiences. We’re looking for a detail-focused Junior Content Management and Automation Specialist to support document analysis, creation, quality control, and process automation for Australian investment clients. If you enjoy improving systems, working with structured content, and finding better ways to get things done, this role is for you.

Work Setup: Makati - Hybrid, 2 days onsite per week

Role Overview

As our Junior Content Management and Automation Specialist, you’ll support document management and process improvement initiatives for Australian investment clients. Reporting to the Operations Director, you’ll help create accurate, client-branded documents, review content and system rules, support troubleshooting, and contribute to smoother, more automated workflows.

Key Responsibilities

· Create and maintain documents: Manage document creation in Objective Keystone while ensuring accuracy, consistency, and client brand alignment.

· Review document quality: Check design, text, fields, and rules to ensure documents are correctly set up and easy to use.

· Improve processes: Analyse document content and workflows to identify opportunities for efficiency and automation.

· Support clients and teams: Provide guidance, troubleshooting support, and clear updates on project progress.

· Collaborate with stakeholders: Work closely with the Operations Director, colleagues, and clients to keep deliverables moving.

· Maintain professional standards: Follow workplace, health and safety expectations while managing workload flexibly and responsibly.

Skills & Experience

• Proven experience in Content Management.

• Meticulous attention to detail.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Applications (Word, Excel, PowerPoint).

• Experience in team communication platforms such as Slack/Teams.

• Basic understanding of databases.

• Experience in HTML/CSS is preferred.

• Experience with Python or Json coding is preferred.

• An interest in design.

What’s in It for You

· Flexibility that Fits: Hybrid options across Makati and Pampanga, on day shifts aligned with our Australian clients.

· Workspaces that Work: Modern offices built for focus, collaboration, and real productivity.

· Coffee and Good Company: Barista coffee on demand and a café bar to unwind after work.

· Meals on Us: Complimentary meals once a week on your onsite day.

· Covered from Day One: Health coverage with dependent options, so you're looked after from the start.

· Compensation You Can See: Transparent salary packages with direct client involvement.

· Room to Grow: Ongoing training and real opportunities to step into bigger roles.

· An Award-Winning Home: Join a team ranked 8th Best Workplace in the Philippines and recognised among Fortune Best Workplaces in Southeast Asia.

· People Who Have Your Back: Work alongside reliable, easy-going people who care about doing great work.

· A Global Stage: Work directly with international clients and see how teams scale worldwide.

About Us

At hammerjack, we connect skilled professionals in the Philippines with growing businesses across Australia and beyond—building teams that work as true extensions of our clients. We're proud to be named among the Fortune 100 Best Workplaces in Southeast Asia and ranked 8th Best Workplace in the Philippines.

Our Impact

Our people aren't outsourced—they're embedded. With aligned tools, shared goals, and real accountability, they deliver at the same standard and pace as onshore teams while building long-term careers they're proud of, across accounting, tech, admin, and marketing.